Working with Tasks

Tasks are the building blocks of any project: the steps that must be completed on the road to an ultimate goal. OmniPlan provides a suite of powerful tools for customizing tasks — and the relationships between them — to match the exact parameters of your project.

Creating and Deleting Tasks

There are several ways to create new items in task view or resource view:

• Select an item in the task outline or the resource outline and press Return (or Command-Return, depending on the Keyboard Options in OmniPlan’s keyboard preferences).

• Click the Add button Plus button below the outline.

• Click the Add button addtoolbar in the toolbar above the outline.

• Drag an Address Book card into the resource outline to create a Staff resource which collects its contact information from the Address Book.

There are a few ways to delete an item:

• Select an item in the outline, such as a task, milestone, resource, or group, then press the Delete key.

• Select the item, then click the Remove button Minus button below the outline.

• Select the item, then click the Remove button in the toolbar above the outline.

If you’re publishing and subscribing, new tasks and changes can come from other users of the project. Use the change tracking sidebar to reject these changes.

Creating Milestones

There are several ways to make a new milestone in task view:

• Create a new task, then right-click on the task and use the contextual menu to change its Type to Milestone.

• Click the Add Milestone button addmilestonetoolbar in the toolbar. (Right-click on the toolbar then choose Customize Toolbar to add the button, if it’s not already there.

• Choose Add ▸ Milestone from the action menu below the task outline.

Use the Project Milestone Inspector to manage your milestones and see the critical path leading to each one.

Connecting Tasks with Dependencies

When you have a task which requires something from another task, you can represent their relationship with dependency lines. A dependency line is drawn from the beginning or end of one task (or group, or milestone) to the beginning or end of another.

When you create a dependency, the dependent task automatically reschedules itself to respect the dependency. With further changes to the schedule and leveling, the tasks continue trying to follow the dependencies. If a dependency becomes impossible or you manually make a task stop obeying its dependencies, a violation occurs, and you should resolve it with the Violations window.

There are a few ways to connect tasks:

• Select two or more tasks in the outline view or the Gantt chart, then click the Connection button to create a Finish to Start dependency.

• Select two or more tasks in the task outline or the Gantt chart, then click the triangle in the corner of the Connection button—or click and hold the Connection button—to summon a menu of dependency types; choose the type you want.

• Put the mouse pointer over a task bar in the Gantt chart, then drag one of the lines that appears at the beginning or end of the bar. It becomes a dependency line, which you can then drop onto the start or end of another task, group, or milestone. Whether you drag from the start or the end of the prerequisite task, and whether you drop onto the start or end of the dependent task, determines the type of dependency.

• In the Dependents or Prerequisites columns of a task, type a dependency or prerequisite code. These codes combine the IDs of the tasks involved and the type of dependency like so:

1. A Start to Finish dependency from task ID 1

2. A Start to Start dependency from task ID 1

3. A Finish to Start dependency from task ID 4.1. (FS is the most common type of dependency, so a task ID by itself without any letters is assumed to be FS.)

4. A Finish to Start dependency from task ID 4.2, with a lead time of 1 day.

Types of Dependencies

• Finish→Start: The first task must end before the second task can start; the tasks must not overlap except at the instant the first one ends. This is the most common type of dependency, and the kind that you get when you connect two selected tasks by clicking the Connection button in the toolbar.

• Finish→Finish: When the first task ends, then the second one can end; the tasks may overlap.

• Start→Start: Once the first task has started, the second one can start; the tasks may overlap.

• Start→Finish: Once the first task starts, the second one can finish; the tasks must overlap at least at the instant the first one starts.

Creating Hammock Tasks

A hammock task is a task where the amount of time it takes to complete the task is dependent upon the completion of the task that precedes it and the start of the task that comes after.

For example, if you were to prepare a written document, the time allotted for editing would vary depending on the completion of the document and its due date.

To create a hammock task, first create a finish-start dependency with the preceding task and a start-finish dependency with the task that comes after. (See more on Dependencies for how to create a Start to Finish dependency.)

Then, select the the soon-to-be hammock task; from the action menu in the sidebar (or the context menu), select Type ▸ Hammock.

Grouping Tasks

There are a few ways to approach grouping.

• Select an item
  1. Add Child — Command-}
  2. Item becomes a group
  3. Add more items to the group
• Select some items
  1. Indent — Command-] (or Tab, depending on preference setting)
  2. Items become children of previous item
• Select some items
  1. Group — Command-Option-L
  2. Items become children of new group

Characteristics of Task Groups

A task group determines most of its characteristics from the tasks it contains, rather than having characteristics of its own.

• Name — Of course, a task group has its own name.

• Type — A task group can contain tasks, milestones, and other groups, but its own type is always group. (An empty group has no effort or duration and can serve as a placeholder.)

• Effort — The effort of a group is the sum of the effort of all tasks it contains.

• Duration — The duration of a group is the amount of time between the beginning of its first task and the end of its last task, not the sum of the durations of all its tasks. If a group contains three one-hour tasks all happening at the same time, the group has a duration of one hour, not three hours.

• Scheduling — A group can have a specific start date, which can then affect the start dates of tasks inside it.

• Dependencies — A group can have dependencies just like a regular task.

• Resource Assignments — If you assign a resource to a task group, the resource gets assigned to all tasks in the group. The group itself can’t have any resources assigned.

Visual Planning in the Gantt Chart

Many attributes of tasks can be edited directly with the mouse in the Gantt chart. When you put your mouse pointer on a task bar, controls appear for manipulating the task.

Changing the Chart’s Scale

You can zoom the Gantt chart (and the resource timeline) in and out using the Magnifying Glass Menu in the upper-right corner of the chart, or by putting the mouse pointer in the chart’s header area and dragging left or right, as if you were resizing a column.

Changing the Duration of a Task

To change the duration of a task:

• Grab the little traction pad at the right end of a task bar.

• Drag the end of the bar left or right to change the task’s duration. You can hold Shift while dragging to snap to round values.

Adjusting Task Completion

To adjust how much of a task has been completed:

• Grab the white, house-shaped handle on a task bar.

• Drag the handle to update the completion.

Drawing Dependency Lines

To draw dependency lines between one task and another:

• Put the mouse pointer over a task bar in the Gantt chart to see the mini dependency lines.

• Drag a mini dependency line from the beginning or end of one task.

• Drop the line onto the beginning or end of another task to create a dependency.

Drawing Constraints on Tasks

To draw constraints on tasks:

• Hold Shift and drag from the beginning or end of a task to create a start or end constraint.

• Hold Shift and double-click an existing constraint to remove it.

Locking Start or End Dates

To anchor a start or end date to a fixed point in time:

• Command-click a task’s start or end to lock or unlock it.

Changing Item Labels

You can customize the data that appears on the sides and on top of tasks, groups, and milestones in the Gantt chart. Just choose View Options from the View menu and use the pop-up menus on the right side of the View Options panel.

Editing Tasks

Tasks have a lot of details to keep track of. When you select one or more tasks in the task outline, the Task Information inspector shows the task details.

Task Information Inspector

The task Name is the same as the one that appears in the task outline.

You can change the Type from a normal Task to a Milestone (a zero-length event which represents an important moment in the project’s life), a task Group (which can contain child tasks), or a Hammock Task (one whose duration varies based on the completion of the preceding task and the start of the task that follows).

• Effort is how much total work it will take for this task to be complete. Duration is how much time it will take to get that work done. These can differ based on how many resources are assigned to the task, and the efficiency of the assigned resources. Note that if you enter a number without any units, OmniPlan assumes that you mean the smallest enabled unit in the Project Formatting inspector.

• The amount Completed is a percentage of how far along the task is. This is also displayed as shading on the task bar in the Gantt chart. You can adjust these manually by dragging the slider or entering a time in the field.

• The task Cost is how much money the task takes to complete. The resources are the per-use or per-hour costs of resources assigned to the task.

Task Schedule Inspector

• The Actual start and end dates are when the task really happened during the execution of the project. These can be locked TinyLock against accidental editing, changes from dependencies, and leveling.

• Constraints indicate the earliest a task may begin and the latest it may end. Editable date fields have this calendar icon; click it to summon a mini calendar window you can use to choose a date and time.

• The Baseline start and end dates indicate when the task is expected to start and end, according to the original plan. These appear once you use the Set Baseline command on a project.

• The Variance shows how much the actual dates differ from the baseline dates. This is calculated automatically; you don’t have to enter it yourself.

• Use Scheduling to choose whether the task is scheduled as soon as possible (ASAP) or as late as possible (ALAP).

• Click the Splitting toggle to allow tasks to be automatically split when leveling.

• Assign the task a numerical Priority if you want to manually affect the order in which tasks are ordered when leveling. (Also see the priority section of the Special columns help.)

• Delay is the amount of time a task has been pushed back from its original scheduled time by leveling.

Using Columns in the Task Outline

Various columns are available in the task outline and the resource outline; set which columns are visible by choosing View Options from the View menu, or Control-clicking the column headers.

Some of the values in the columns (such as Task Cost) can be edited directly in the outline; others (such as Total Cost) are calculated automatically. Generally, values you can edit in the outline are also editable in the Task Information or Resource Information inspectors.

Use the Arrow keys, or Tab and Shift-Tab (depending the Keyboard Options in OmniPlan’s keyboard preferences), to move between cells.

Drag column titles left and right to rearrange the columns.

Each key you set up in the Task and Resource Custom Data inspectors becomes available as a column in the outline.

You can sort the selected items in the outline, or all items (if nothing is selected), by using the Sort commands in the Structure menu.

Violations

This column displays an icon for each task that has a violation. You can click the icon to summon the Violations window and see what the problem is.

Status

This column shows alarm clock icons for tasks that are incomplete and due in the next few days, or in the past. Note that these icons won’t appear if your project has an undetermined start date in the Project Information inspector. Each color of clock has a meaning:

• Almost due: this task is incomplete and due in the next 3 work days.

• Due: this task is incomplete and due in the next work day.

• Past due: this task is incomplete and past due. Try panicking.

Priority

You can manually set a priority on a task, to control the order in which tasks are leveled. Priority can be any integer, so you are welcome to decide on the range (1 to 3, 0 to 999, or whatever you like). During leveling, if two tasks are assigned to one resource at the same time, the task with higher priority (expressed as a larger positive number) gets to use the resource first. Note that the highest priority task is the one with the largest numerical integer assigned, and negative integers are of lower priority than positive.

Assigned

This column lists the resources that are assigned to the task.

Attachments

You can click the paper clip icon Attachment icon in the selected row to see a menu of the item’s attachments, or to link to a file if there isn’t one linked yet. Rows with links to files show a paper clip icon even when they are deselected.

Notes

You can click the note icon in the selected row to show or hide the item’s note, or to create a note if there isn’t one yet. Rows with notes show a note icon even when they are deselected.

Unique ID

The unique ID is a number assigned to each task or resource to identify it unambiguously, even if its name or position in the outline changes. A unique ID won’t ever change, and each new task or resource you create gets a new unique ID number. These numbers are useful for matching up items when you are importing and exporting projects between OmniPlan and other applications.

Free Slack, Total Slack

These columns display information derived from how the project is set up. Slack is the amount of time a task can be delayed before it must be completed for a subsequent task to begin, or for the project to be completed on time; free slack refers to slack between individual tasks and their subsequent tasks, while total slack refers to the time before an individual task would have an effect on the duration of the project as a whole.

Filtering the Task Outline

When you want to focus on a specific aspect of your project, you can view a subset of its tasks by creating filters for specific criteria. Possible filters include focusing on tasks that were completed in the past week, tasks that are behind the baseline target date by greater than three days, or as in the example below, tasks that are less than 50% complete.

Choose Filter Tasks from the View menu, or click the Filter button in the toolbar. A sheet appears for setting up your filtering criteria. You can add as many criteria as you like by clicking the plus icon on the right side of the entry line, and filter the criteria themselves by option-clicking on the add button to create nested criteria within the filter hierarchy. When your criteria are set up the way you want them, click the Save Filter menu to save the current filter or restore a previously saved filter. (You can also use the View ▸ Restore Saved Filter menu item.)

When your filter is set, any tasks which match your criteria remain in the outline, while the rest of the project is hidden away. You can work with the project normally while it is filtered, but you can only edit the visible tasks. While your filter is in use the Filter Bar appears, providing optiosn to edit or remove the filter and showing the number of tasks hidden.

If you export or print a project while a filter is on, only the visible tasks are included in the exported file. Note that the filters themselves will not be included when exporting from OmniPlan 2 to the older 1.x version of the OmniPlan file format.

When you’re done, choose Remove Filter from the View menu or click the toolbar button again; all of your tasks reappear, no worse for the wear.

Working with Resources

Resources are the lifeblood of any project, without which an idea will never reach fruition. Effective management of personnel, equipment, and raw materials is key to bringing your project to a successful conclusion, and OmniPlan provides the tools you need to do just that.

Creating and Deleting Resources

There are several ways to create new items in task view or resource view:

• Select an item in the task outline or the resource outline and press Return (or Command-Return, depending on the Keyboard Options in OmniPlan’s keyboard preferences).

• Click the Add button Plus button below the outline.

• Click the Add button addtoolbar in the toolbar above the outline.

• Drag an Address Book card into the resource outline to create a Staff resource which collects its contact information from the Address Book.

There are a few ways to delete an item:

• Select an item in the outline, such as a task, milestone, resource, or group, then press the Delete key.

• Select the item, then click the Remove button Minus button below the outline.

• Select the item, then click the Remove button in the toolbar above the outline.

If you’re publishing and subscribing, new tasks and changes can come from other users of the project. Use the change tracking sidebar to reject these changes.

Assigning Resources to Tasks

Most tasks require some kind of resources in order to complete. Software development needs programmers, excavation needs heavy machinery, and construction needs lumber. Tracking which resources are assigned to which tasks helps you to see how long the tasks will take to complete, and when your resources are going to be busy or idle.

There are several ways to assign a resource to a task:

• Select the task in task view, open the Task Assignments inspector, and check the resources you’d like to assign. You can then edit the amount to assign, if it’s different from the default amount. You can also see all of a resource’s assignments, and adjust their amounts or clear them, in the Resource Assignments inspector.

• Drag tasks around between resources’ lanes and the Unassigned lane in the resource timeline chart. While dragging a task from one resource to another, you can hold the Option key to assign the task to the second resource without unassigning it from the first.

• Drag a card from Address Book to a task in the task view. If the project doesn’t yet have a resource associated with that card, a new one is added.

• Edit the Assigned column of the task outline, or the assigned resources area in the Gantt chart, like so:

1. Enter resource names in the Assigned column to assign them to the task.

2. You can also double-click resource lists in the Gantt chart and edit them directly there.

3. Follow a staff resource with a percentage inside curly braces to assign an amount other than 100%.

4. Follow a material or equipment resource name with a number in curly braces to assign an amount other than 1 unit.

5. Separate multiple resource names with semicolons.

Grouping Resources

As with tasks, you can also group resources — and resources can be assigned to groups of tasks, as well.

Assigning Groups

If you assign a resource to a group of tasks, the resource becomes assigned to every task in the group. The group itself can’t have a resource assigned to it.

If you assign a group of resources to a task, OmniPlan provisionally labels the task as having the whole resource assigned. Then, when you level resources, one member of the group is chosen to work on that task.

1. Assign a resource group to a task

2. Level Resources

3. OmniPlan chooses an available member of the group

4. If that member becomes unavailable, leveling again assigns a different member

Characteristics of Resource Groups

A resource group is just a way to organize several resources together, so it doesn’t have a lot of the same characteristics as an individual resource, like Efficiency and Cost.

Name — Of course, a resource group has its own name.

Address — You can assign an e-mail address to a group, in case you have a mailing list or some address which goes to all of the members in the group.

Type — A resource group can contain resources of any type (Staff, Equipment, or Material), but its own type is always Group.

Cost/Use, Cost/Hour, and Efficiency — These are shown as averages of the values of all members of the group. If you enter a new value, it is applied to all members of the group.

Editing Resources with the Inspector

The resource Name is the same as the one that appears in the resource outline.

A staff resource can be assigned an email Address. If the resource is associated with an Address Book card, you can use the pop-up menu to pick which address to use. Or, you can always just type an address.

Click the Action button to associate this resource with an Address Book card, open the card in Address Book, or send an email or an instant message.

The resource Type can be Staff, Tool, Material, or Group.

The Units value means how much of the resource is available. (For materials, this measures the amount required instead.)

Efficiency is how much effort the resource can make compared to the amount of time it takes.

The Start and End dates determine for which dates the resource is available.

The Cost per Use is an amount of money for each time the resource is assigned to a task.

Cost per Hour is an amount of money for each hour of effort the resource is assigned.

Total Uses means the number of times this resource is assigned to a task.

Total Hours is the sum of the effort of all tasks the resource is assigned to.

Total Cost is the combined cost of all uses and all hours for this resource.

Tracking Assignments with the Timeline

When you want to manage your project from the point of view of the resources available, the timeline in Resource View will help you visualize and control your assets.

Click this button to show or hide the resource allocation graph beneath each resource’s timeline.

The chart shows a timeline of tasks for each resource you select in the outline. If you select no resources, the chart shows all resources’ timelines. If the resource is unavailable during some normal working hours, because it has customized working hours, the unavailable times have a background of the Off-hours color (gray by default) as it is set in the Project Colors inspector.

Below the resources’ timelines, an Unassigned timeline shows the tasks which aren’t assigned to any resource. You can drag tasks between timelines to change their assignments.

A blue bar in the load graph represents time when the resource is being used at 100% of its available units.

A pink bar in the load graph represents time when the resource is being used at over 100% of its available units. You can level the project to clear up such problems.

You can zoom the timeline the same way you zoom the Gantt chart. Just choose a scale from this menu or drag in the header area.

Using Columns in the Resource Outline

The resource outline has columns, too!

Attachments

You can click the paper clip icon Attachment icon in the selected row to see a menu of the item’s attachments, or to link to a file if there isn’t one linked yet. Rows with links to files show a paper clip icon even when they are deselected.

Notes

You can click the note icon in the selected row to show or hide the item’s note, or to create a note if there isn’t one yet. Rows with notes show a note icon even when they are deselected.

Unique ID

The unique ID is a number assigned to each task or resource to identify it unambiguously, even if its name or position in the outline changes. A unique ID won’t ever change, and each new task or resource you create gets a new unique ID number. These numbers are useful for matching up items when you are importing and exporting projects between OmniPlan and other applications.

IM

If a Staff resource is associated with an Address Book card, and that card has instant messaging account information, this column shows when the resource is available to chat. You can double-click the IM status icon to start a chat with that person.

Custom Work Week

An icon appears in this column if a resource has a work week that differs from its default work week; the default work week for a resource is defined by its parent (if it’s a member of a group) or the project (if it’s not). You can click the icon to see the resource’s work week, and from there you can always click the X button in the upper right of the week view to revert to the default.

Schedule Exception

An icon appears in this column if a resource has a work schedule that differs from its work week, such as when someone goes on vacation. You can click the icon to see the resource’s work schedule, and from there you can check the orange-highlighted dates to see where its exceptions are. You can click the X button in the upper right corner of any week view to clear the resource’s exceptions for that week.

Duration and Effort

Duration is how long a task takes in actual working hours in the schedule. If the task begins at 8:00 and ends at 12:00, that’s a duration of 4 hours. Note that non-working times don’t count; if a task starts one afternoon and doesn’t complete until the next morning, or spans a lunch break, only the working hours are counted. Also note that the resources assigned to a task may have different working hours than the project as a whole, and thus the displayed duration of a task may not match up exactly with the amount of effort it takes.

Effort is the total amount of working time put into a task by all assigned resources. A task with a duration of 4 hours, with 2 resources assigned at 100%, has an effort value of 8 hours. Note that Material resources don’t contribute to effort, only Staff and Equipment resources do.

The duration and the effort of a task can change depending on the resources you assign.

Each task has a setting in its Assignments inspector which controls whether to keep the duration fixed, the effort fixed, or both.

When you assign or unassign staff and equipment resources, the value that isn’t fixed re-calculates its value; the other field stays the same. Regardless of which value is calculated, you can always edit either value manually.

If both values are fixed, then assigning resources changes the assigned percentage.

What Makes Duration and Effort Change

Number of Assigned Resources — Assigning more resources to a task generally causes the task to take less time, because the required effort gets completed sooner.

Efficiency of Assigned Resources — Assigning less-efficient resources to a task causes the duration to be longer than the effort, because the resource takes more time to achieve the same amount of effort.

Assigned Amount and Available Units — Assigning fewer units of a resource to a task causes the duration to be longer than the effort, because less of the resource’s time and energy is being spent on that task. This situation is common when a resource is split between multiple tasks at one time. The amount of a resource you can assign to tasks depends on the resource’s available Units (set in the Resource Information inspector or the Units column of the Resource outline). Assigning more of a resource than is available causes a violation and shows up as overutilization in the Resource timeline.

Using the Calendar

With tasks and resources in place, the project begins to take shape; the calendar is what anchors the project in real time. OmniPlan’s calendar view helps ensure that your project is finished on time with an array of customizable scheduling controls.

Seting Up Working Hours

The Normal Hours are a general set of working hours to be followed in a typical week. This set of hours is applied to every week in the project, thus determining how many hours of effort can be completed in each day. Resources inherit their work week schedules from the project, but you can customize them individually if they work different hours. To set up exceptions to the work week, for events such as half-days, holidays, and overtime, see the next diagram, about customizing the extra and off hours.

Editing the Work Week

When you select a resource in the outline, you can edit that resource’s working hours. If nothing is selected, you can edit the working hours for the whole project.

If a resource’s work week is customized from the whole project’s normal work week, the customworkweek icon appears in the Custom Work Week column.

If the work week is customized, you can always revert it back to the default by clicking the small X.

The green blocks represent blocks of working time. Drag to set a day and time range.

Click a block to select it; you can then press the arrow keys to move it, or press the Delete key to remove it.

You can switch to customizing the extra and off hours for specific days, rather than the normal work week, with this switcher. See the next diagram for more information about customizing the work schedule.

Drag any edge of a time block to resize it.

Drag or double-click in an empty area to create a new time block. Shift-drag anywhere to draw a red block that erases working hours. These techniques are useful for breaking up blocks that span several days, so that you can adjust them individually.

The Extra & Off Hours are a calendar of the working hours for specific days. You can set up holidays, half-days, overtime, and other such exceptions to the normal work week. Just like the normal work week, there is a work schedule for the whole project, which the resources follow, but you can also customize resources individually.

Editing Exceptions

Select a resource in the outline to edit its work schedule, or select nothing to edit the work schedule for the whole project.

If a resource has any exceptions to its normal work week, the Custom Exceptions icon appears in the Schedule Exception column.

If the selected week contains any exceptions, you can click the X to revert to the normal work week.

You can edit the time blocks here in the same way as when editing the normal work week. Shift-drag to create unavailable times.

The normal work week appears with a green dotted border, so you can see how this week’s schedule differs.

Choose a week to edit from the mini calendar. Days which differ from the standard work week are blue. Click the arrows to move between months; Option-click to move a year at a time.

Configuring your Project

When initially setting up your project there are many factors that might come into play. This chapter delves into the details of OmniPlan’s custom configuration for projects.

Setting a Start or End Date

If you know when the project is going to start or end, you can enter a date in the Project Information inspector. Then all of the working hours and work schedule exceptions as set up in the calendar view can be applied properly, and real dates appear in the interface. When your project has a start date, the tasks are scheduled from that point on as soon as possible. When your project has an end date, they are scheduled from that date backwards, as late as possible. You can change a task’s dates and direction in the Task Schedule Inspector.

If you don’t know when the project will start or end, you can mark the start date undetermined in the Project Information inspector. For the purposes of applying the work week, the project is assumed to start on the first day of the week. The normal work week for the project and for the individual resources is respected, but work schedule exceptions such as holidays are ignored.

In a project with an undetermined date, all dates are represented in the format “T day”, for the first day of the project, or “T + x”, where x is some time duration. For example, “T+2w 1d” means 2 weeks and 1 day after the start of the project.

When you change the start or end date of an existing project from an undetermined date to a real date, the project may shift as the new position of weekends, off-days, and other exceptions are taken into account.

Customizing Display of Time and Currency

You can use the Project Formats inspector to define how your project displays units of time and currency, accessible via the Inspectors menu.

Use the Dates section to choose whether to include seconds, the time of day, or both in your displayed dates.

Choose a standard Currency format from the list, or just type the number 1234.56 in the format of your choice.

Time Units selected here are used to display durations and effort amounts. You can plan in hours, days, or whatever works best for you. Note that, in duration fields, if you enter a number without any units, OmniPlan assumes that you mean the smallest unit that is enabled here. Units of time (Duration and effort) are designated throughout OmniPlan by the abbreviations below:

• s — second
• m — minute
• h — hour
• d — day
• w — week
• mo — month
• y — year

If you want to go further than just customizing the display of durations, you can force OmniPlan to schedule in whole hours or whole days with the scheduling granularity setting in the Project Information inspector. Note that the date headers in the Gantt chart and resource timelines can also be customized with the Display preferences.

Setting Definitions of Work Time Units

When you’re not using a standard 40 hour work week or eight hour work day, you can customize your project’s standard units of work-per-time using the Project Unit Conversions inspector.

Your work day may be any number of hours. These conversion factors determine how to add up hours into the larger units.

The effort conversion factors don’t actually change the working hours for the project, just the way durations are entered and displayed. To change the working hours, visit the work week section of the Calendar view.

Duration Approximation

Rounded Time Values

If a value contains a unit of time that is too small to be displayed, you may see a rounded value. For example, if you have turned off the display of minutes in the Formats inspector, and you have a task that starts at 9:00 and ends at 9:55, the value you see is “< 1h”. If you want to know the actual value, you can turn on the smaller units in the Project Formatting inspector, or just check the start and end times. If you want to edit the value to conform to your units, you can just delete the greater-than or less-than sign and the value updates.

Scheduling Granularity

Taking the duration rounding a step further, you can use the Granularity control on the Project Information inspector to force OmniPlan to round every duration up to the nearest whole hour or day. This setting is not just for display purposes, but actually changes how exact OmniPlan should be about scheduling tasks.

By default, OmniPlan uses Exact Scheduling: if you have a task with an effort of 58 minutes, starting at 8:00, then it is drawn exactly 58 minutes long on the Gantt chart, dependent tasks start at 8:58, leveling makes the resource begin working on the next task at 8:58, and so on. The start and end times of tasks are exact down to the second.

With Hourly Scheduling, start and end times happen at the next whole hour mark. A task starting at 8:00 with an effort of 58 minutes (or even 1 minute), ends at 9:00; successor and resource leveled tasks begin at 9:00, and so on.

With Daily Scheduling, start and end times are always pinned to the beginning or end of work days. The 58-minute task ends at the end of the day, successor and resource leveled tasks begin on the next day, and so on.

Regardless of the granularity setting, OmniPlan doesn’t forget any of the values you enter. You can still specify task effort and resource units with any amount of precision, and OmniPlan stores those values in case you switch back to exact scheduling.

Using Notes

The task outline and the resource outline both have a Notes column, which you can use to store extra text about any item.

To edit the selected item’s note, press Command-’, press the Enter key, or click the Note icon note in the Notes column.

Once an item has a note, you can move in and out of the note field by pressing Command-’ (which hides the note after you stop editing it) or Enter (which leaves the note open).

The font style of notes can be set up in the Project Styles inspector.

Using the Custom Data Inspectors

Each of the three main inspector windows (Project, Task, and Resource) has a Custom Data inspector. You can use this to keep your own information about the project or about individual tasks and resources.

Custom data is stored as key/value pairs. The Key is like a label for what type of information you are storing, and the Value is the information itself.

For example, here’s how you could keep track of staff members’ phone numbers:

• Select a staff resource in the resource outline, and open the Resource Custom Data inspector.

• Then click the plus button at the bottom of the inspector to create a new key/value pair.

• Name the key “Phone Number”.

• Enter a number as the value for the selected resource.

Now that you’ve created the key for this resource, every other resource has the same key, ready for you to enter a value.

You can show custom data as a column in the task and resource outlines, or as a label in the Gantt chart and resource timeline, by choosing View Options from the View menu.

Linking Files to a Project

Each of the three main inspector windows (Project, Task, and Resource) has an Attachments inspector. You can use this to keep references to files that are relevant to your project or to particular items in it.

To link a file to an item in the task outline or resource outline:

• Click the item to select it.

• In the Task Attachments inspector or the Resource Attachments inspector, click the plus button below the attachment list, then choose a file in the dialog that appears. If you are showing the Attachments column in the outline, you could also click the paper clip icon and choose Attach File from the pop-up menu, then choose a file. Or, easiest of all, just drag a file into the attachments list.

• The file appears in the inspector’s attachments list.

To attach a file to the project itself:

• In the Project Attachments inspector, click the plus button below the attachment list, then choose a file in the dialog that appears. Or, just drag a file into the attachments list.

• The file appears in the inspector’s attachments list.

You can open an attached file by selecting it in the appropriate Attachments inspector and then clicking the Open button, or by choosing it from the pop-up menu in an item’s Attachment cell in the outline.

Every file attachment is a reference to the file elsewhere on your disk. If you move the files around, the references try to keep track of the new location. But if you are going to send a project to someone else, or otherwise move your project to another computer, the other files won’t automatically come along for the ride. In that case you should gather all of the attached files into one folder along with the OmniPlan file itself, and send the whole folder.

You can show attachments as a column in the task and resource outlines by choosing View Options from the View menu.

Using the Project Styles Inspector

Structural Styles — Styles that apply to all items of a certain type.

Named Styles — Custom styles you can apply wherever you like.

Font Controls — Choose a font, a color for the text, and a color for the background.

Task Bar Color Controls — Set up colors for incomplete and complete tasks. Of course, these are only available for tasks, groups, and milestones.

Structural Styles

You can change the style of a lot of items at once, based on what they are. For example, you could change the font size for the whole project, make all resource names italic, or make all completed tasks gray.

Setting Up Structural Styles

In the list of Structural Styles, select the one you want to change.

Use the style controls on the right side of the inspector to change the default style for everything of the selected type.

Available Structural Styles

Whole Document — Everything throughout the entire document; it can be overriden by the more specific styles listed below it.

Column Titles — The headers above the outline views and charts, and the sideways resource names in the resource timeline.

Notes — Notes attached to tasks and resources.

Tasks — All tasks, but not groups or milestones. Note that the Completed Tasks and Overdue Tasks styles can override this.

Completed Tasks — Any task whose completion is at 100%. You could, for example, make tasks’ Gantt bars turn gray when they are finished.

Overdue Tasks — Tasks which were scheduled to complete in the past, but are not complete. You might like to turn these bright red so that you can see where your project is getting behind.

Task Groups — All groups of tasks. By default, their titles are in bold text to distinguish them from single tasks.

Milestones — All milestones. By default they are styled the same as regular tasks.

Resources — All resources, how they appear in the resource outline and as assignments on the Gantt chart.

Structural styles are the most general type of style, so named styles or ad-hoc styles can override them.

Named Styles

You can make up your own styles and reuse them throughout the document.

Setting Up Named Styles

Click the plus button at the bottom of the styles list to create a new named style.

Then, while you have the named style selected, use the controls on the right side of the inspector to change its attributes.

Once the style is set up how you want it, apply it to an item in the main window by either dragging it and dropping it on the item, or by selecting the item and then pressing the appropriate function key.

You can keep applying the named style to items, and any further changes you make to the named style will get applied to every item that has it applied.

Named styles take precedence over structural styles; if a structural style and a named style are both applied to the same item, the named style wins.

Ad-Hoc Styling

If you just want to apply a style to something without any special logic or updating, you can use an ad-hoc style.

Applying Ad-Hod Styles

In the main window, select the items, or the part of a note, you want to style.

Use the right side of the Project Styles inspector to style the selected items.

Ad-hoc styles have the highest precedence. If an item has an ad-hoc style applied to it, that style wins over any named styles or structural styles.

The Style Attributes Inspector

The Style Attributes inspector lists all of the styles applied to the selection, in order of precedence. You can drag styles from here onto other items, or click the little X to remove a style.

Styles specific to this task (ad-hoc styles) have the highest precedence.

Structural styles (in this case, the style for all tasks) come next.

The Whole Document style is the most general.

You can drag these style chits onto other items or onto entries in the Project Styles inspector to apply them there.

The Project Colors Inspector

The background color of the whole document. This also affects the “Whole Document” background color in the Project Styles inspector.

A color for every other item; set this to a nice low-opacity color to keep your rows distinctive.

The color for non-working hours. But only if you’ve set up the View Options to show off hours.

Today’s date in the chart. But only if you have a specific start date set in the Project Information inspector.

The base color for lines between time spans. They fade in and out as you zoom.

Using Templates

A template is a file set up just right to be a starting point for a new project. For example, there might be certain resources you use for every project, a common task structure, certain named styles you like to use, and a standard set of working hours for your company. You can configure all of these things once, then create new documents from that template.

Creating a Template

Create a new document normally by choosing New from the File menu.

Set up the document however you like. Everything about a document, including its contents, the state of the Project inspector, the view options, and so on, can be saved to a template.

Once the document is ready, choose Save As Template from the File menu.

Enter a name for the template and confirm it.

When you create a document using the File ▸ New command, your new document follows the default template. To use a different template, use the File ▸ New From Template submenu instead.

Managing Templates

Choose Preferences from the OmniPlan menu, then click the Templates icon at the top of the preferences window.

A list of available templates appears. The default template is listed in bold type; this is the template that is used when you choose New from the File menu. Unless you choose a different one, the Empty Plan document included inside the OmniPlan application is the default template.

From the action menu below the list, you can:

• Edit: Change the selected template. You can also just double-click the template’s name in the list. When you save your changes, the template is updated.

• Edit a Copy: Make a different version of the selected template. Select this command, type a title for the new template, then change the document and save it as usual.

• Make Default: Use the selected template from now on when making new documents with the File ▸ New command. The template’s entry in the list changes to bold type.

• Rename: Change the title of the selected template.

• Move to Trash: Get rid of the selected template by putting it in the trash. From there, you can still recover it if you need it. Otherwise, it will be deleted the next time you empty the trash.

You can also use the Project ▸ Set As Default For New Tasks menu item to create new tasks that match the default.

Maintaining your Project

The moment you’re ready to begin your project in earnest is the moment the real world starts to intrude on the ideal version of your plan. When variables begin to shift, adjusting aspects of the project to suit new circumstances is key to keeping things on track.

Resolving Violations

A violation is some kind of problem with the project, such as an impossible dependency loop or a task which is outside its start or end constraints. When a task has such a problem, the violation symbol error appears in the Violations column of the task outline.

You can click the little violation symbol, or the Violations button in the toolbar, to open the Violations window.

The Violations Window

This window lists all of the violations in the project. Most violation explanations include links you can click to immediately resolve the problem.

How Scheduling and Leveling Work

The Task information inspector’s Schedule method indicates how OmniPlan should determine when a task is to occur in the project.

By default, new tasks are scheduled as early as constraints allow. This means the task is placed at the very earliest time possible, taking into consideration start and end constraints, and dependencies on other tasks. Resource availability is not taken into consideration, so resources may end up overutilized. Tasks can also be scheduled as late as possible as defined in the Task Schedule Inspector or locked so they are not affected.

These tasks are scheduled as early as constraints allow:

When you level the project (or whenever a change is made, if Automatically Level Resources is selected in the Project menu), OmniPlan rearranges tasks which have resources assigned, to make sure no resource is being used at more than 100% of its availability. Tasks moved back by resource leveling have their scheduling method changed to by resource availability. When viewing the critical path, a dotted dependency line indicates a “resource dependency” between the task which gets access to the resource first, and the task which waits on the resource.

These tasks are scheduled by resource availability:

During leveling, OmniPlan has to make an educated decision about which task should get access to a resource first, and which tasks should be pushed back by a resource dependency. In judging which task to put first, the following criteria matter, in this order:

1. Requirements to end by a certain time, such as locked end dates, constraints, or being a prerequisite to a task with such a requirement.

2. Task Priority, as set in the Priority column of the task outline.

3. Position in the task outline; tasks with lower ID numbers are scheduled earlier.

Comparing the Baseline and Actual Schedules

Once you have finished setting up a project and you’re ready to start implementing it, you can set a baseline schedule. The baseline represents the original intentions of the project, for comparison with the actual schedule. For example, consider this simple project:

Setting the Baseline

Choose Split Schedule or Both Schedules to see the baseline and actual schedules together, so you can compare them.

Once you click the Set Baseline button, the baseline schedule is decided and any further changes are applied to the actual schedule instead.

Revising the Baseline

To revise the baseline schedule after it’s already been set:

Select the tasks to revise.

• Click the Set Baseline button.

• Select the Set only on selected tasks checkbox and click OK.

The selected tasks’ Baseline schedule updates to match its Actual schedule.

You can modify individual tasks’ baseline dates in the Task Information inspector.

You can also create multiple baselines for independent tracks within the project.

Catching Up Task Completion

If everything is going according to plan, just click the Catch Up button.

Choose a date and time (today by default), whether to allow tasks to be marked partially complete, and whether to update all tasks or just the selected ones.

The tasks’ completion percentages are updated to the specified date and time.

Rescheduling Incomplete Tasks

Some tasks are not as complete as they were scheduled to be.

Click the Reschedule toolbar button.

Choose a date and time to reschedule the incomplete tasks, and whether to update all tasks or just the selected ones.

The incomplete tasks move, and the whole schedule updates, so that work can continue from here.

Note that this only moves tasks with incomplete work that was scheduled for before the date you specify; tasks in the future aren’t affected.

Managing Server Repositories

You can share projects by publishing them to an OmniPlan server repository. Choose Server Repository from the OmniPlan menu to see and manage shared OmniPlan projects.

The Account pop-up lists your Omni Sync Server, WebDAV, and accounts; these are the types of account that can operate OmniPlan repositories. Choose an account in the pop-up to see the projects in its repository. To add or edit your accounts, click the Account Info button.

The list shows all projects that have been published to the repository, and the following information about them:

Load — Indicates, by the presence of a vertical bar graph icon, whether these projects are sharing their resource load information with other projects in the repository for the purposes of leveling resources across projects.

Last Modified — The date when the project was last modified by any user with shared access to it.

Last Truncated — To optimize the speed of syncing on currently active projects, once a certain size threshold is exceeded in the sync log OmniPlan sets aside older changes on the server and “truncates” what is synced to only the newest set of changes. If OmniPlan sees that a project hasn’t been updated since the date the changelog was last truncated (shown here), it retrieves older changes from the archived logs on the server.

Changelog, Total Size, File UUID — The file size of the changelog and total project respectively, and the unique ID assigned to the project on the server.

Publishing, Subscribing, and Change Tracking

Publishing and subcribing can be used to keep a project up-to-date between members of a team. Choose Configure Publishing & Subscriptions from the Project menu.

Click the Plus button below the Publish & Update Actions list to add an action. These changes can be published upon save and updated via Bonjour (or at a specified interval). If you’d rather update manually, you can choose to publish whenever the document is saved or leave both options unchecked and use the Project ▸ Update and Project ▸ Publish menu items.

If you have resources used by multiple projects hosted on the same server repository, you can choose to share information between them to avoid resource conflicts and overloads. Choosing Publish resource loads will broadcast the resource usage of the current project to all other projects that have chosen to Subscribe to other projects’ resources. Choosing both means the current project will both give and receive load information. When a project is leveled, resources will be reallocated to reflect their usage in other projects.

Resources are recognized by OmniPlan as identical across multiple projects on a server when they share the same unique email address.

General actions:

• Execute a custom AppleScript upon publish or update.

• Export your document with one of the export options.

Use Subscribe actions to pull in changes from others. Be sure to set up sync accounts in OmniPlan ▸ Preferences ▸ Accounts, where you can set up and configure from among CalDAV, Google, Omni Sync Server, and WebDAV account syncing options to suit the needs of your project and team.

Note that due to limitations in Calendar sync, OmniPlan is able to fetch data out approximately 11 months from the present when subscribing to free/busy times from a Calendar server.

• Choose free/busy times from the Calendar Server to see available resource times and be notified of changes for particular resources or all of them.

• Choose offtime/overtime from iCal calendar to choose a calendar for the whole project or an individual resource. Specify whether events are extra or off hours.

• Choose offtime/overtime from web calendar and specify a URL, along with the schedule for a project or particular resource, and how events behave.

Use Sync to make changes to the project and pull in changes from others.

• Choose entire plan with OmniPlan server repository to sync all tasks, resources, and calendars—everything!—on a shared server.

• Choose to sync tasks to/from Calendar Server events to make changes and bring in changes from events on a calendar server.

• Choose to sync tasks to/from Calendar Server reminders to make changes and bring in changes from to-do items on a calendar server.

• Choose to sync tasks to/from iCal events to make changes and bring in changes from events in iCal.

Once you’ve specified the kind or kinds of subscribing you’d like to do, you can use change tracking to see your changes and accept or reject the changes of others.

To enable change tracking, use the Project ▸ Track Changes menu item. A sidebar appears that logs the changes you make and shows the changes of your teammates.

To accept or reject all changes, use the Accept All and Reject All buttons.

To accept or reject individual changes, use the Accept or Reject buttons on the individual changes in the list.

Balancing Resource Loads Across Projects

When multiple projects share the same personnel resources, you can ensure that they aren’t overloaded with work by sharing resource loads between projects in the same server repository.

To set up resource load sharing visit the Configure Publishing & Subscriptions screen in the Projects menu. There you can select whether this project’s loads will be published (causing other projects that subscribe to obey changes made to the current project’s resource allocation), whether the current project will subscribe to other projects (obeying their resource changes), or both. Once these settings are in place, future leveling of resources will take their use into account across all projects that publish and subscribe. For OmniPlan’s purposes a resource is designated as identical across projects by having the same email address assigned to it.

Load sharing settings of the projects on your server account can be seen by visiting the Server Repository window via the OmniPlan menu. See Managing Server Repositories for more information.

Cleaning Up Stale Usage

When sharing projects on a server, in some cases resource load sharing information for deleted projects may be left behind on the server. This happens if someone removes a project that is sharing resource loads using a version of OmniPlan older than v2.1, or if someone deletes the file directly from Finder or Terminal.

If OmniPlan finds unused resource load information on the server, it detects the problem and prompts that you clean it up. Until you allow it to clean up, there may be misleading resource load information shared with your active projects.

The clean way to remove a project from a server repository is by opening the Server Repository window in OmniPlan v2.1 or newer and using the Delete Project button.

OmniPlan Extended

OmniPlan works great as a standalone app, but its capabilities don’t end there. OmniPlan interacts with other apps and services in a wide variety of ways.

Importing From Other Formats

OmniPlan understands several other applications’ file formats. You can open files of these types in OmniPlan the same way you would open an OmniPlan document. The file is imported into a brand new OmniPlan document, which you can then edit, save, or export.

Microsoft Project (.xml, .mpx, .mpp, and .mpt)

Documents created in Microsoft Project XML, MPX, or MPP formats can be opened by OmniPlan, with a few limitations. See the Microsoft Project support section for more information on Microsoft Project compatibility.

Comma-Separated Values (.csv) and Tab-delimited text files (.txt) OmniPlan can read comma-separated or tab-delimited values from a plain-text file. To see how the data in a CSV file should be formatted, export an OmniPlan document as a CSV file and open the result in any text editor. Tab-delimited files are formatted like CSV files, except that tab characters are used instead of commas to separate fields.

OmniOutliner 3 (.oo3 and .ooutline)

Task lists can be imported from OmniOutliner files. A column mapping dialog appears, where you can choose which outline column should correspond to which field of task information. If the outline has multiple levels of hierarchy, task groups are created.

OmniGraffle (.graffle)

Task lists can be imported from OmniGraffle diagrams. The title of an object becomes the task title, and the hierarchy of connection lines determines the hierarchy of task groups.

Exporting To Other Formats

OmniPlan can write files in several formats, for use with other applications. To export an OmniPlan file, choose Export from the File menu. When you export, a new file is created, leaving your original document as it is on the screen. Of course, not all aspects of an OmniPlan document can be represented in all file formats. (If you’re working in tandem with others, consider Publishing and Subcribing.)

If you export a project while a filter is on, only the visible tasks are included in the exported file.

OmniPlan 2

Of course, OmniPlan can export to its own format. This is useful when you want to use the filtering feature to make a new OmniPlan file of tasks matching certain criteria.

OmniPlan 1

OmniPlan 2 can export either the document as a whole or just the filtered contients to a format OmniPlan 1 can work with.

iCalendar

This is the calendar format used by Apple iCal, Apple Calendar, and many other calendar applications. You can choose to export the tasks as calendar events or as items on a to-do list. If you export calendar events, you can also choose whether each task should become to a single event, regardless of how long it may be (One event per task), or whether tasks should be broken into chunks when they span working and non-working hours (One event per work period).

Comma Separated Values (CSV or CSV UTF–16)

CSV is a common, plain-text format that can be read by many different applications.

If you’re having trouble persuading other applications to read the non-ASCII characters in your CSV file, such as accented letters or non-Roman characters, try exporting with the UTF–16 CSV option, and importing that into the other application. This makes it easier for some applications to detect the correct encoding and interpret your characters properly.

Microsoft Project Exchange (MPX)

MPX is an older compatibility format that can be read by Microsoft Project 2002 and earlier, and written by Microsoft Project 98 and earlier. This format doesn’t support the Unicode character encoding standard at all, and is in general less reliable than the Microsoft Project XML format. See the Microsoft Project Support section for more information.

Extensible Markup Language (XML) and Microsoft Project Plan (MPP)

Microsoft Project 2002 and newer can read and write these formats. See the Microsoft Project Support section for more information.

PNG Bitmap Image, PDF Vector Image, TIFF Bitmap Image, JPEG Bitmap Image

You can export a picture of the task view or the resource view, whichever one is open in the main window. In the Export panel, you can choose whether the image should include the outline, the chart, or both.

OmniOutliner 3

The task outline is exported as an OmniOutliner file, with a column corresponding to each column in the OmniPlan document.

OmniGraffle

There are several ways to export to an OmniGraffle diagram.

• Work Breakdown Structure

  Tasks and groups are represented by a tree of objects. The connection lines in this diagram type represent the hierarchy of the task outline; dependency lines are not represented.

• WBS OmniGraffle export

• Activity-on-Node PERT Chart

  Tasks are represented by objects, connected by dependency lines. While a Gantt chart emphasizes durations, this type of chart emphasizes the path of dependencies.

• AON OmniGraffle export

• Activity-on-Line PERT Chart

  Tasks are represented as lines between objects, with the title and duration of the task as a label on each line. Like the Activity-on-Node PERT Chart, this diagram type emphasizes dependencies.

• AOL OmniGraffle export

  When exporting to a Work Breakdown Structure or an Activity-on-Node PERT Chart, you can choose whether to represent tasks with basic objects (which just show the task name) or with tables (which show the task name, assigned resources, start date and end date).

If you own an OmniGraffle license, you can style and edit exported diagrams. But even if you don’t own it, you can use an unlicensed copy of OmniGraffle (available at OmniGroup.com) to view, print, or export the diagrams.

HTML Full Report

A folder is created containing a full report of the project, including:

• An overview index page

• A task list

• A resource list

• A Gantt chart

• A resource timeline

• An iCalendar file of the project milestones

• iCalendar files with each resource’s tasks as events

• iCalendar files for each staff or equipment resource’s tasks as to-do list items

If you know HTML and CSS, you can also make your own HTML templates.

HTML Task List

This is just the task list part from the HTML Full Report; it exports as a single HTML page.

HTML Resource List

This is just the resource list part from the HTML Full Report; it exports as a single HTML page.

Printing

OmniPlan supports the standard Mac OS X Page Setup dialog; choose Page Setup from the File menu to see it. You can set the paper size, orientation, and scale; this information is saved with the document.

Print-Time Options

Choose Print from the File menu to see the standard Mac OS X print dialog.

Select Show Details from the pop-up menu to see OmniPlan’s print options.

You can print the task view or the resource view, whichever one is open in the main window. You can then choose whether to print the outline, the chart, or both.

Or, you can choose to print an HTML report of the project. This works just like exporting to a web page, and uses the same HTML templates.

The dimensions are calculated based on the size of the project and the scale set in the Page Setup dialog. When you change the width or height, the other one changes accordingly. Note that this overrides the Scale setting in the Page Setup dialog.

You can use the Cropping settings to chop off any part of the project you don’t need. An overview of your project is here. To define the area to print, resize the cropping box by draging its left or right edge, or move the box by draging its center. If you enter dates in the From and To fields, the cropping box updates to match.

Headers and footers can be customized extensively for printing. Notes and groups can also be printed expanded or collapsed, and task and resource groups can be printed as displayed in the project, or all expanded or collapsed.

Page margins support mirroring on facing pages, and the margins above and below the header and footer are customizable.

If you print the project while a filter is on, only the visible tasks are included in the printed copy.

The preview shows what your project will look like on paper. Use the buttons to step through the pages and get an idea of the scale and layout.

Note that like in any application that uses the Mac OS X printing system, you can “print” to a PDF file instead of to real paper.

Again, all of these options can be found by choosing Show Details from the print screen (⌘P).

Microsoft Project Support

OmniPlan is pretty good at working with Microsoft Project documents, and we’re always working to make it even better, but there are a few things you should watch out for.

Assignments to task groups — In Microsoft Project, a resource can be assigned to a group of tasks. In OmniPlan, this just assigns the resource to all tasks in the group, not to the group itself. When you import a Microsoft Project document with an assignment to a task group, a warning appears in the violations column to let you know that the assignment was not imported.

Efficiency — Microsoft Project doesn’t support the OmniPlan efficiency attribute for resources.

Unequal assignments — In Microsoft Project, if you assign more than one resource to a task you can specify how many hours of effort each assigned resource should contribute. If you don’t specify, it assigns however much work to each that will complete the task earliest (taking schedule and resource assigned units into account). OmniPlan always uses that same automatic method. So, a task with effort hours specified for its resources may take a different amount of time in OmniPlan than it did in Microsoft Project.

Unicode characters — The Microsoft Project MPX format doesn’t support the Unicode character encoding standard. If your project contains Unicode characters (say, some Chinese text for instance), you should use the more modern Microsoft Project XML or MPP format instead.

Customizing HTML Templates

If you know HTML and CSS, you can make your own HTML templates for exporting.

Choose Preferences from the OmniPlan menu, then click the HTML icon at the top of the preferences window.

To create a new template, select the Standard template (or another existing template) and choose Edit a Copy from the action menu below the list.

Enter a name for the template and save it in a convenient location.

The new template opens in Finder; it is a folder of HTML and CSS files that you can customize to your liking.

Due to security changes in OS X, HTML templates created in versions prior to OmniPlan 2.3 are automatically relocated and not available for direct editing. To change the contents of a migrated template, select it and choose Edit a Copy from the action menu.

The HTML templates use a special syntax for inserting data from the project. Open one of the HTML files in the text editor of your choice, and you’ll find standard XHTML interspersed with OmniPlan tokens that look like this:

{@Token Name@}

These tokens are placeholders for data about the project as a whole. When the template is used to export an OmniPlan file, each token is replaced by the data corresponding to the token name.

Project Tokens

• {@Date@} — The date of the export.

• {@Version@} — The version of OmniPlan that exported the report.

• {@Project Title@} — The title of the project, as set in the Project Information inspector.

• {@StartDate@}, {@EndDate@} — The start or end date of the project.

• {@StartTime@}, {@EndTime@} — The start or end time of the project.

• {@Duration@} — The duration of the whole project.

• {@Completion@} — The completion percentage of the whole project, as calculated from all tasks.

• {@Cost@} — The cost of the whole project.

• {@ResourceData@} — Place this at the level of a table; for each resource it creates a row of three cells, containing the resource name, a link to an iCalendar file of the resource’s assignments as events, and a link to an iCalendar file of the resource’s assignments as to-do items.

• {@ProjectCalendarLink@} — A link to the Project Milestones calendar, if there are any milestones.

Stylesheet Token

• {@ApplyStyleSheet include/style.css@} — This token applies a CSS stylesheet to the page, by specifying the path to the stylesheet. When the export happens, this token is replaced by one of two things:

If exporting a full HTML report, a link to the stylesheet as an external file. This lets all of the exported HTML files link to the same stylesheet.

<link rel="stylesheet" href="include/style.css"type="text/css" />

If exporting just one HTML page (a task list or resource list), an embedded copy of the stylesheet. This keeps everything in one HTML file.

<style type="text/css"> [...] </style>

Loop Tokens

These work like open/close HTML or XML tags. When the export happens, OmniPlan cycles through everything between the opening and closing tokens, inserting data about each task or resource. The Assignments loop has to happen inside the Resources loop, as it lists tasks that are assigned to a particular resource. Make sure that you include the closing token, and that your task-specific or resource-specific tokens are between the appropriate loop tokens.

• {@Tasks@} and {@/Tasks@} — Lists all tasks in the export; inside this loop you can use task-specific tokens.

• {@Resources@} and {@/Resources@} — Lists all resources in the project; inside this loop you can use resource-specific tokens and Assignments loops.

• {@Assignments@} and {@/Assignments@} — Lists all assigned tasks for a resource; this can only be used inside the Resources loop. Inside this loop you can use task-specific tokens.

Tokens for Tasks

These tokens can be used inside the Tasks loop or the Assignments loop of a resource.

• {@ID@} — The task’s number in the outline.

• {@Title@} — The task name.

• {@Start@}, {@End@} — Actual start or end time of the task.

• {@Time@} — Duration of the task.

• {@Effort@} — Effort value for the task.

• {@%Done@} — Completion percentage for the task.

• {@Dependencies@} — A list of the task’s dependencies, in the same format as the Dependencies column in the task outline.

• {@Cost@} — Cost of the task itself.

• {@Resources Cost@} — Cost of the assigned resources.

• {@Total Cost@} — Cost of the task and the assigned resources.

• {@Assigned@} — A list of assigned resources.

• {@Planned Start@}, {@Planned End@} — Baseline start or end time of the task.

• {@Start Variance@}, {@End Variance@} — Difference between the baseline and actual times for the start or end of the task.

• {@Constraint Start@}, {@Constraint End@} — Constraint on the task’s start or end time, if any.

• {@Notes@} — Text of the task’s note, if any.

• {@Priority@} — Task priority, just like the column in the task outline.

• {@Status@} — Some words to describe the task’s due or overdue state, like the Status icons in the task outline.

• {@Violations@} — Number of violations that involve this task.

*Custom data keys — If you include a token that exactly matches the name of one of your custom data keys, it is converted to the value of that key for the given task. For example, if you have a “Location” key for your tasks, you can use a {@Location@} token in your template.

Tokens for Resources

These tokens can be used inside the Resources loop.

• {@Resource@} — The resource name.

• {@Start@}, {@End@} — Actual start time of the resource’s earliest assignment, or end time of the resource’s latest assignment.

• {@Time@} — Total duration of all tasks assigned to the resource.

• {@%Done@} — Completion percentage of all tasks assigned to the resource.

• {@Resources Cost@} — Total cost of assigning this resource to its assigned tasks.

• {@Resource Type@} — The type of resource (Staff, Equipment, or Material).

• {@#@} — Total units value of the resource.

• {@Notes@} — Text of the resource’s note, if any.

• {@IM@} — Resource’s instant messaging account name, if any.

• {@Efficiency@} — Resource’s efficiency value.

• {@Cost/Use@}, {@Cost/Hour@} — Cost per use and cost per hour values as defined in the Resource Information inspector.

• {@Total Uses@}, {@Total Hours@} — Total number of assignments, or total amount of effort assigned, for the resource.

• {@ResourceCalendarLink@} — A link to the resource’s assigned tasks as an iCalendar file of events, if it has any tasks assigned.

• {@ResourceToDoLink@} — A link to the resource’s assigned tasks as an iCalendar file of to-do items, if it has any tasks assigned.

• Custom data keys — If you include a token that exactly matches the name of one of your custom data keys, it is converted to the value of that key for the given resource. For example, if you have a “Phone Number” key for your resources, you can use a {@Phone Number@} token in your template.

Path Tokens

These provide the path to a particular page in the HTML export. You can use these to create links between pages; for example:

<a href="file:{@TaskReportPath@}">

• {@TaskReportPath@} — The file path to this HTML export’s Task Report page.

• {@ResourceReportPath@} — The file path to this HTML export’s Resource Report page.

• {@ResourceTimelinePath@} — The file path to this HTML export’s Resource Timeline image.

• {@GanttChartPath@} — The file path to this HTML export’s Gantt Chart image.

• {@ProjectCalendarPath@} — The file path to this HTML export’s Project Milestones calendar.

Accessing Items by URL

OmniPlan supports URLs (links) beginning with omniplan://. When you open such an URL, OmniPlan opens and highlights the specified item.

For example:

omniplan:/Volumes/Local/Users/someone/Desktop/Coffee%20Plan.omniplan opens the Coffee Plan project on the user’s desktop.

omniplan:/Volumes/Local/Users/someone/Desktop/Coffee%20Plan.omniplan/task/14 opens the project and highlights the task that has the unique ID of 14.

omniplan:/Volumes/Local/Users/someone/Desktop/Coffee%20Plan.omniplan/task/14,22,67 opens the project and highlights the tasks that have the unique IDs of 14, 22, and 67.

omniplan:/Volumes/Local/Users/someone/Desktop/Coffee%20Plan.omniplan/resource/2 opens the project and highlights the resource that has the unique ID of 2.

You can also make URLs which query for certain values other than ID:

omniplan:/Volumes/Local/Users/someone/Desktop/Coffee%20Plan.omniplan/task?title=Clean%20Up opens the Coffee Plan project on the user’s desktop and highlights any task titled “Clean Up”.

omniplan:/Volumes/Local/Users/someone/Desktop/Coffee%20Plan.omniplan/task?name=Clean%20Up also opens the project and highlights any task titled “Clean Up”.

omniplan:/Volumes/Local/Users/someone/Desktop/Coffee%20Plan.omniplan/task?position=1.9.1 opens the project and highlights the task at outline position 1.9.1. Note that the URLs use hierarchical numbering regardless of whether you have hierarchical or flat numbering turned on in the View menu.

omniplan:/Volumes/Local/Users/someone/Desktop/Coffee%20Plan.omniplan/resource?name=Coffee%20Beans opens the project and highlights the resource named “Coffee Beans”.

Preferences

OmniPlan Preferences contain a variety of useful configuration options, and are accessible in-app from the OmniPlan menu or with the keyboard shortcut ⌘,.

General

The way that the Tab and Return keys work can be customized to suit the way you work. These options are in the General pane of the preferences, available from the OmniPlan menu.

When pressing Tab

You can set the Tab key to do one of two things:

1. Indent the currently selected item in the outline, thus making it a child of the item above it; pressing Shift-Tab outdents the selected item.

2. Move to the next cell in the outline; pressing Shift-Tab moves to the previous cell.

Either way, the Indent and Outdent commands in the Structure menu (and their keyboard shortcuts, Command-[ or Command-] by default) will always work.

You can always press Option-Tab to type a tab character at the insertion point.

When pressing Return in a cell, create a new row

When you are done editing the contents of a cell in the outline, you might press Return to finish editing. If this preference is turned on, a new item is then created. Otherwise, the editing just ends and the current item becomes selected.

Whether this setting is on or off, pressing Return while not editing a cell always creates a new item.

You can hold Command while pressing Return to temporarily change the setting; for example you could press Command-Return to finish editing and create a new item, even if the setting was turned off.

Display

The Display preferences are the second pane of the preferences window, available from the OmniPlan menu.

You can customize the format of dates and date ranges that appear at the top of OmniPlan’s various charts.

Here you can choose which day OmniPlan should consider as the first day of the week.

Turn on Fiscal Years and specify when they start or end.

The pop-up menu determines which chart header scale you are editing. The different time scales appear in the headers of the Gantt chart, resource timeline, and work week chart, depending on the zoom scale.

Click the plus button here to add a summary header to the current scale; this makes an extra layer of headers above the normal one in the Gantt chart and the resource timeline. This extra layer gives you more room to show, for instance, the week above the day, or the month above the week. The summary header format can be customized in the same way as the regular date header format, by dragging tokens from the box below and by typing directly into the field. Here we have a summary format that displays the word “Week” followed by the number of the week. To get rid of the summary header, just click the minus button to the right of the field.

Here’s where you can assemble a date format. Drag tokens from the box below, and type spaces or characters wherever you want them to appear. Some tokens offer information about the date at the beginning or end of a week or quarter. This is so that you can, for example, create a week format which indicates the first and last days of the week. Here we have a format that displays the short name of the month, followed by the date.

Tokens can be dragged to the format field above to construct a date format. Click the triangle on the right side of a token to change the display of the token. For example, this token represents the month; you can choose to display the month as a full word (January), an abbreviation (Jan), a two-digit number (01), or a one-digit number (1).

Templates

The Templates pane of Preferences provides a list of included templates that you can use as the source for a new document. Two are included with the app by default (a completely empty plan and one set up with Automatic Leveling turned on), and you can create your own from a currently open plan by choosing Save as Template from the File menu.

Edit the list of available templates using the gear menu beneath the document list. If there are settings you use frequently for new project files, you can choose a template to set as the default; otherwise, create new projects from templates by choosing New From Template… from the File menu.

HTML

Printing and export of OmniPlan files relies on a set of HTML and CSS files that describe how the destination document should look. A standard format for these is included with the app, but if you’d prefer to customize the appearance and presentation of your project when printing or exporting, you can create a new copy of the HTML template from the gear menu on this pane, save the copy in a folder you designate, and edit the HTML and CSS to suit your needs.

Accounts

Manage your WebDAV and Omni Sync Server accounts for publishing and subscribing on the Accounts pane of Preferences. See more at Getting Synced.

Update

OmniPlan can automatically use your internet connection to check for new and updated versions of itself; you can get to these options by choosing Preferences from the OmniPlan menu, then clicking Update.

If the Check for Updates checkbox is selected, you will be notified when there is a new version of OmniPlan ready for you to enjoy. Click the Check Now… button to look for the newest version once right away.

You can select the Send anonymous system information to the Omni Group checkbox to volunteer some information about your computer’s configuration when you check for updates. For details about what kind of information we collect and how we use it, click the Learn More link on the preference pane.

Glossary

The following is a list of terms specific to OmniPlan or project management that you’ll encounter throughout this manual, defined and listed in alphabetical order for easy reference.

Actual schedule

The actual schedule, in contrast to the baseline schedule, is the way a project turns out in real life. Before the baseline is set for a project, the baseline and actual schedules are the same. After the baseline is set, further editing changes the actual schedule only.

Attachment

An attachment is a link to a file somewhere on your computer from inside your OmniPlan project. You can attach files to the project, to a task, or to a resource.

Assignment

Assigning a resource to a task means that the resource is expected to be actively busy with that task throughout its duration. Assignment amounts are expressed as the percentage of the resource’s time being spent on the task.

Baseline schedule

The baseline schedule, in contrast to the actual schedule, is the way a project is originally planned. Before the baseline is set for a project, the baseline and actual schedules are the same. After the baseline is set, further editing changes the actual schedule only. You can compare the baseline schedule and the actual schedule using the split or both view modes of the Gantt chart.

Calendar View

The mode of the main window in which you can set up working hours and work schedule exceptions for individual resources or for the project as a whole. It contains a replica of the resource outline on the left, and a week view, with green time blocks, on the right.

Child

A member of a group is considered the group’s “child”; this is common terminology for outlining software.

Cost

A task or a resource can have a monetary cost. The total cost of a task is the sum of the task cost and the costs of the resources assigned to it. A resource can have a per-use cost and a per-hour cost.

Critical path

The critical path is the series of dependent tasks which, if any of their durations change, will cause the whole project’s duration to change. You can check the critical path from the View menu or the Critical Path toolbar button. Critical paths can be charted to individual milestones as well as to the entire project duration; view a milestone’s critical path by toggling its checkbox in the Project: Milestones inspector.

Custom data

Data you can attach to any project, task, or resource, for your own purposes.

Dependency

The relationship by which one task must start or finish before another task can start or finish. For example, the task “Buy paint” must finish before the task “Paint fence” can begin.

Duration

Duration, in contrast to effort, is how long a task takes to complete in actual working time (that is, not including off-time). For example, a task which takes 4 hours of effort, and is assigned to 2 resources, has a duration of 2 hours. When you assign resources to a task, the duration or effort may change.

Efficiency

The measure of how much work a resource can get done in a certain amount of time. Efficiency can affect duration and effort: 100% efficiency means the resource can contribute 1 hour of effort for every hour of work; 50% efficiency means it can contribute 1 hour of effort for every 2 hours of work; and so on.

Effort

Effort, in contrast, to duration, is how much work time a task takes to complete, considering all of the resources assigned to it. For example, a task which has a duration of 4 hours, and has 2 resources assigned to it, has an effort of 8 hours. When you assign resources to a task, the duration or effort may change.

Equipment

Equipment is a type of resource. It represents some kind of reusable asset, such as some special computer hardware. It can also be useful to consider things like meeting rooms to be “equipment”, if you need to balance their use between different tasks.

For equipment resources, “Units” means how many of the resource are available. The number of available units can affect resource leveling.

Equipment can have Efficiency, Cost per Use, and Cost per Hour values.

Gantt Chart

The Gantt chart is a chronological representation of the project, shown on the right side of the task view. Each task is represented by a bar, corresponding to a row in the outline, and possibly connected to other tasks by lines representing dependencies.

Group

Items in the task outline or the resource outline can be grouped together. The members, or “children”, of the group appear indented from the group itself in the outline. In the Gantt chart, a task group appears as a bracket enclosing its members.

Hammock

A task of flexible effort whose duration changes based on constraints imposed by tasks scheduled before and after it. See Creating Hammock Tasks for more information.

Item

A single row in either the task outline or the resource outline. General outlining commands like Indent and Outdent, Expand and Collapse, work on items in either outline.

Lead Time

Lead time is a duration you can put on a dependency to mean that some amount of time is needed between the two moments involved. For example, a Start→Start dependency with a lead time of 1 day means that after the first task starts, the second task can start one day later.

Lead time can be negative; for instance a Finish→Start dependency with a –2 hour lead time will allow the second task to start once the first task is 2 hours from completion.

You can set up lead time by typing a duration (such as +3w or –2d4h) either a the end of a dependency code in the Dependencies column of the task outline, or in the Task Dependencies inspector.

Lead time can also be a percentage of the predecessor task’s duration; for example you could enter 100% for a lead time just as long as the task it comes after.

Level

“Leveling the project”, or “leveling resources”, means automatically rearranging the project to make sure the resources are being used as efficiently as possible. This means not allowing a resource to be assigned at more than 100% of its available units at any time, and finding the best order for resources to work on tasks in order to complete them more quickly.

Newly created projects are set to automatically level resources as they are allocated to tasks. You can disable automatic leveling in the Project menu.

When not leveling automatically, you should level your project after making changes like updating task completion or changing resource assignments.

Material

Material is a type of resource, representing consumable supplies.

For material resources, “Units” means how many of the resource are being used throughout the project. This value updates as the resource is assigned to more tasks.

Material resources can have Cost per Use and Cost per Hour values.

Milestone

A milestone is like a task, except that it has no duration and requires no effort. Its purpose is to mark some important point in time. Based on dependencies and work schedules, a milestone may shift in time; you can keep track of your project’s milestones in the Project Information inspector.

Omni Sync Server

Omni’s own (free!) sync storage solution. Create an Omni Sync Server account here to share your OmniPlan projects with other contributors; see Getting Synced and Managing Server Repositories for more information.

Parent

A group is considered the “parent” of all its members; this is common terminology for outlining software.

Publishing

When a project is publishing information about itself, it is telling other projects in a shared server repository what resources assigned to it are up to. If a resource is shared between projects (as indicated by an identifying email address), the load on that resource indicated by all publishing projects is taken into account when leveling across projects subscribing to the repository. See Balancing Resource Loads Across Projects for more information.

Resource

Resources are the people and things needed to get a project done. Resources are listed in the resource outline, and can be assigned to tasks. The three types of resources are Staff, Material, and Equipment.

Resource load / Resource allocation

A resource’s load is the amount of effort it is assigned to do at various times throughout the project. If a resource is assigned at more than 100% of its availability all at once, it is said to be “overloaded” or “overutilized”. Resource leveling tries to alleviate overload of resources. You can see each resource’s load by turning on the resource allocation graphs modeswitcher in the resource timeline.

Resource timeline

On the right side of the resource view is a timeline of the tasks assigned to each resource. It provides a more vertically-compressed, resource-oriented look at the project.

Resource view

The mode of the main window in which you create, edit, and examine resources. It contains the resource outline on the left and the resource timeline on the right.

Slack

Also known as float, in project management terminology slack refers to the amount of time a given task can be deferred until its duration to completion conflicts with the beginning of a subsequent dependent task (thereby causing a delay). Free slack refers to slack specific to a task and its successor, while total slack refers to a sum of all free slack in the project up to completion. Both values can be displayed as columns in task view; see Using Columns in the Task Outline.

Staff

Staff is a type of resource, representing people who work on the project.

Staff units are measured as percentages. A person who is fully available to the project has a units value of 100%; someone who is spending part of their working hours on other projects would have lower available units. Note that this is not the same as having fewer working hours (which can be set in the calendar view), or being less efficient (which can be set in the Resource Information inspector).

Staff can have Address, Efficiency, Cost per Use, and Cost per Hour values.

Subscribing

When a project is subscribing to a shared server repository, it is on the lookout for resource load data being published by other projects. When leveling loads, a subscriber will adjust resources based on usage information received from the published projects. See Balancing Resource Loads Across Projects for more information.

T day

The first day of a project that has an undetermined start date. Until the start date is set, all dates are represented by an amount of time after T day, such as “T+2w 1d”

Task

Some item of work that needs to be done for the project to progress. A task is represented by a row in the task outline, and by a corresponding task bar in the Gantt chart.

Task View

The mode of the main window in which you create, edit, and examine tasks. It contains the task outline on the left and the Gantt chart on the right.

Template

A template is a file you can use as a starting point for new documents. There are also HTML templates, which are used for creating a web report of a project.

Units

Units measure amounts of resources in various contexts. For a staff resource, the units value is a percentage representing how much of the person’s time is available to be assigned to tasks. For equipment and material resources, the units value is a number representing a physical quantity.

Variance

Variance is the amount of time by which the actual date differs from the baseline date.

Violation

A violation is some sort of problem in the project that prevents it from working out properly. Such problems are things like tasks that start before the project start date, tasks that don’t have enough time to complete before their dependent tasks need to start, or dependencies that cause a task to be prerequisite to itself.

Managing your Omni Licenses

From the menu bar, choose OmniPlan ▸ Licenses to see the Licenses dialog. From here you can review and edit your OmniPlan licenses, which verify that you’ve actually paid for the software. (Thanks!)

To purchase a license:

• Click Buy Licenses and you will find yourself magically transported to the Omni Store, where you can purchase a license for the Mac versions of our software. (Naturally, this only works if you have an Internet connection.)

To add a new license:

1. From the menu bar, choose OmniPlan ▸ Licenses to see the Licenses dialog.

2. Click Add License.

3. If you have a license key in an email message, copy and paste both the Owner name and the License Key into the appropriate fields. If you can’t copy and paste the information, you’ll have to type it in; make sure you enter everything exactly as it appears in your license message, including the dashes. Also, double-check that the license you’re entering really is a license for OmniPlan 2; licenses for other Omni products or earlier versions of OmniPlan won’t work.

4. The Type drop-down menu is grayed out by default, which limits the license type to Personal for the current user account on your Mac. OmniPlan has two different types of licenses:

   • Personal: This license is for your personal use, and will only be available on this computer when you are logged in as the user who installed the license. You can install this license on more than one computer, but only for your personal use. You should not use the software on two different computers at the same time with this kind of license. If a personal license is available, the application will always use it.

   • Computer: You can use this license on this computer, and so can any other user of this computer. However, you should not install this license on more computers than it has license seats for.

If there is more than one user account on your Mac, and you’d like everyone on your Mac to discover the awesomeness that is OmniPlan, you’ll need to jump through a couple of hoops (thanks to Apple’s mandated app sandboxing for OS X 10.7 and above). To set up a Computer license, follow these steps:

1. Quit OmniPlan 2.

2. Open a new Finder window.

3. Switch the Finder’s view settings to Column, by choosing View ▸ as Columns (or use Command–3. This will make it easier for you to traverse the folder hierarchy on your Mac.

4. Choose Go ▸ Computer.

5. Choose your Mac’s hard drive (if you haven’t renamed it, it should be named Macintosh HD), and then traverse through the following folders:

   • Library
   • Application Support

6. In the Application Support folder, create a new folder (choose File ▸ New Folder, or use Shift-Command-N) and name it Omni Group. You will need to enter your admin password to create a new folder at this level.

7. In the Omni Group folder, create a new folder and name it Software Licenses.

8. Open OmniPlan 2 again, and then choose OmniPlan ▸ Licenses.

9. Click Add License.

When you click Add License, you’ll notice that the Type drop-down menu is no longer grayed out, and the Computer option is available for selection. Now just enter the Owner and License Key information you received from us, click Save, and you should be set.

To remove a license:

1. Select the license you want to remove

2. Click Delete License.

To move a license from one Mac to another:

1. First, find the license file on the old computer. OmniPlan license files are located in the folder Library/Application Support/Omni Group/Software Licenses, where Library is either at the top level of your system disk (for computer licenses), or in your Home folder (for personal licenses). The file you are looking for has a name such as omniplan–123456.omnilicense. Move this file to the new computer.

2. On the new computer, choose OmniPlan ▸ Licenses from the menu bar and then click Add License.

3. On the sheet that appears, click Import License File.

4. Locate and select the license file that you want to import.

5. Click Open. If the license file is compatible - meaning, it is for the same version of OmniPlan - the license will be added to OmniPlan on your other system.

Again, the thing to remember here is that license keys are version-specific; the license key you have for OmniPlan 1 is not compatible with OmniPlan 2 (and vice versa).

Getting Help

When you’re in need of help—whether you’re puzzled by the Gantt chart, having trouble syncing, or experiencing another issue with OmniPlan—it’s good to know that the Support Humans at The Omni Group are available to lend you a hand.

The OmniPlan Website

The OmniPlan website is always a good place to find the latest information about OmniPlan, complete with an ever-growing support section.

The Official Forums

The Omni Group maintains online forums for all of our products, and you’re invited! Come share your questions and ideas with other users and Omni staff.

Email Support

If you’re stuck, if you have a good idea for the next version of OmniPlan, or if you just want to let us know how we’re doing, go ahead and send us an email. Choose Send Feedback from the Help menu to conjure up a message addressed to us. We take support seriously, so you can expect a prompt response actually typed by human hands.

Release Notes

For detailed information about what has changed in each minor version of OmniPlan, check out the release notes in the Help menu.